Provide us

NDIS

We do the driving, but as a Melb Silver Taxi NDIS Passenger or anyone requiring extra care, you’re in safe hands.

Every day, Australians with disability make more than 800 journeys with 13cabs. It’s a trusted relationship that’s lasted more than two decades, which makes 13cabs the perfect partner for NDIS participants and anyone who requires extra care.

As an NDIS transport provider for more than 5 years, we have a specialised team ready to assist you with your transport needs. We understand that having the ability to use safe and reliable transport is key to maintaining independence. This may mean travelling to work, school or study, or it might mean transport to appointments or social events.

When you open a 13cabs Travel Account you have total control of your spend, full transparency of trips and 24/7 support from our Australian-based call centre.

School

All our professional Drivers have Working with Children Checks to get your kids there, safely.

Wheelchair accessible taxis

We’ve got over 20 years of experience in offering transport solutions for people in wheelchairs.

Taxi subsidy

At melbsilvertaxi, we support taxi subsidy schemes in every state and territory.

My Aged Care

melbsilvertaxi is committed to working with My Aged Care to support over 65’s travel needs.

Book Your Cab It's Simple And Affordable

When you open a Melb Silver Taxi Travel Account you have total control of your spend, full transparency of trips and 24/7 support from our Australian-based call centre.

NDIS

How it works.

How Melb Silver Taxi works for NDIS Participants.

Melb Silver Taxi Travel Accounts are available for anyone with NDIA or Plan Managed transport supports. By choosing a Melb Silver Taxi Travel Account, you will be set up with a VIP code to book taxis by phone or online.

Melb Silver Taxi Travel Accounts are available for anyone with NDIA or Plan Managed transport supports. By choosing a Melb Silver Taxi Travel Account, you will be set up with a VIP code to book taxis by phone or online. It takes around 5 business days for your account to be activated once we have received a signed service agreement. We will invoice your plan weekly, with 7-day payment terms. To get started with a Melb Silver Taxi Travel Account, please complete the form below or email us at ndis@melbsilvertaxi.com.au.

How Melb Silver Taxi works for NDIS Support Coordinators.

After more than 20 years providing mobility access for Australians with disability, we know one thing for certain; every passenger’s needs are different. That’s why we’re flexible when working with you to manage travel for your participants.

As a registered NDIS transport provider, we work directly with Support Coordinators and Participants to understand mobility needs and budget constraints, helping participant’s to make choices around their individual transport needs.

How Melb Silver Taxi works for NDIS Plan Managers.

The NDIS was designed to give Australians with a disability the freedom and choice to decide what’s best for them. That philosophy of control flows right through your relationship with 13cabs. From trip histories to invoicing, everything is transparent and integrates seamlessly with all major accounting software packages.

Faq's

Are you are a Self-Managed Participant?

Empowering you to use your transport funding and take control of your taxi travel needs. The Fastcard for NDIS Participants lets you easily access your NDIS transport funding and is suitable for budgets of any size.

Load up your Fastcard with an amount of your choice and store your Fastcard directly in your smartphone’s Digital Wallet or into the Melb Silver Taxi app for contactless payment. Book via the Melb Silver Taxi app or call us on 0410 934 335 and pay with your Fastcard at the end of your trip.

You can purchase your Fastcard for NDIS here

You will generally be able to access funding through the NDIS for transport supports if you are unable to use public transport without substantial difficulty due to your disability. You can refer to your individual NDIS plan to see if you have transport funding available. For more information about the NDIS and transport funding click here https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules/transport-funding

Our specialised team understands that having the ability to use safe and reliable transport is key to maintaining independence. For many this may mean travelling to work, school or study, or it might mean transport to appointments or social events. With more NDIS-trained and Accredited Drivers across Australia’s largest fleet of accessible vehicles, Melb Silver Taxi is your trusted NDIS transport provider. Our Australian-based booking and support call centre is open for you 24/7, call us on 0410 934 335 anytime. You can also choose to book online at www.melbsilvertaxi.com.au/online-booking using your own personalised login. It’s a great way to keep track of your trips and better still, you get a Fixed Price.

By choosing a Melb Silver Taxi Travel Account, you can use your transport funding and take control of your travel. Melb Silver Taxi’ fleet of vehicles includes taxis, limos, and wheelchair-accessible vehicles to get you from A to B in a vehicle suited to your individual needs.

Melb Silver Taxi is Australia’s cab company, and we service most part of Australia. You can use our Service Area Finder to see if Melb Silver Taxi operates in your local area. Click here https://www.Melb Silver Taxi.com.au/about-us/service-areas/

To sign up for a Melb Silver Taxi Travel Account, please complete the form and one of our friendly team will contact you to provide a Service Agreement. If you have any other questions, please email us at ndis@Melbsilvertaxi.com.au